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1. General Information

The purpose of this Privacy Policy is to inform users of the fuji.bg website about how their personal data is collected, used, stored, and protected in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Bulgarian law.

Data Controller:
ПРИНТ 1 ЕООД
Address: Varna, Vladislav Varnenchik Residential Complex, Building 55
Email: fujiprint.bg@gmail.com

2. What personal data do we collect?

Depending on how you use the website, we may collect the following personal data:

  • First and last name
  • Email address
  • Phone number
  • Shipping address
  • Billing Information
  • Order Information
  • IP address and device specifications
  • Data provided via the contact form or email

3. Purposes of personal data processing

Personal data is processed for the following purposes:

  • Processing and fulfillment of orders for printed products
  • Delivery of Purchased Items
  • Communication with customers regarding orders, questions, or complaints
  • Issuance of accounting and tax documents
  • Improving the website’s functionality and security
  • Compliance with legal obligations

4. Legal basis for processing

The processing of personal data is carried out on the following grounds:

  • Contract Performance (Online Store Order)
  • Express consent of the user
  • Legal obligation
  • The controller’s legitimate interests (security, fraud prevention)

5. Data retention period

Personal data is stored:

  • Regarding the time required to fulfill the order
  • In accordance with accounting and tax laws (up to 10 years, where applicable)
  • Until consent is withdrawn, where processing is based on consent

6. Disclosure of Data to Third Parties

Personal data may be disclosed to third parties only when necessary, such as:

  • Courier companies
  • Payment service providers
  • Accounting and IT Services
  • Government agencies, as required by law

All third parties are required to comply with data protection requirements.

7. Consumer Rights

Every user has the right to:

  • To receive information about the personal data being processed
  • Request access to their data
  • Request a correction of inaccurate data
  • Request deletion (“right to be forgotten”)
  • To restrict processing
  • To object to the processing
  • To transfer their data to another controller
  • To withdraw consent at any time

Requests should be sent to the contact email address provided.

8. Privacy

We implement appropriate technical and organizational measures to protect personal data, including:

  • SSL encryption
  • Restricted access to data
  • Protection against unauthorized access
  • Regular system updates

9. Delivery and Payment Methods9. Доставка и начин на плащане

Payment Methods

Customers can pay for their orders using the following methods:

  • Cash on delivery via Econt (payment upon receipt)
  • Online payment by debit/credit card

1. Cash on delivery

If you choose cash on delivery, the amount is paid to the courier upon receipt of the package.

Payment can be made:

  • in cash
  • by card (depending on the courier’s capabilities)

Възможно е да бъде начислена допълнителна такса за услугата “наложен платеж”, съгласно тарифите на Еконт.

2. Online payment

When selecting online payment, the customer makes the payment through a secure payment system.

We do NOT store credit card information. All payments are processed through certified payment service providers.

4. Declined or failed payments

При неуспешно онлайн плащане, поръчката не се счита за завършена и няма да бъде обработена.

5. Възстановяване на суми

If a refund is required:

  • For online payments – the amount will be refunded using the same method
  • for cash on delivery – by bank transfer or another agreed method

Delivery via Econt

Delivery is handled by the courier company Econt.

It can be delivered to a courier office, a self-service postal station, or an address specified by the customer.

Delivery times to your address depend on the courier’s workload and schedule.

Overview

All of our products are shipped with a “preview” option. The customer has the right to inspect the shipment upon receipt.

If a problem is identified, it is recommended that a report be drawn up in the presence of the courier.

Liability for Delivery

The merchant is not liable for:

  • delays caused by the courier company
  • damage incurred during transport when no damage report was filed upon receipt

10. Cookies

This website uses cookies to improve your user experience. For more information, please see our Cookie Policy.

11. Policy Changes

The administrator reserves the right to modify this policy. Any changes will be posted on this page.